The STS Service Catalog defines and categorizes all information technology services provided to the Spelman community. The goal is to enhance your ability to quickly identify services that can assist you and to enhance your understanding of what each service provides. A general description is provided for each service along with other helpful information such as eligibility, availability, features, and support.

Access and Accounts

Guide to Spelman Accounts and Application Access

Banner

Banner Self Service, Banner 9 Admin Pages, Third Party Tools and Applications, Consultations, Reporting Tools

Communication & Collaboration

Office Phones, Lotus Notes for Faculty/Staff, Gmail for Students, Cable TV, Digital Signage

Hardware & Software Support

Desktop Computer Support, Service/Help Desk, Hardware & Software Standards

Media Services

AV Equipment, Event Setup, Web Conferencing, Videography and Photography, Technology Equipped Spaces, Streaming Services

IT Infrastructure

Internet Connectivity, Virtual Private Network (VPN), Virus Protection, Shared Drives

IT Professional Services

Training, Portal Services, Hardware & Software Procurement, LinkedIn Learning

Teaching & Learning

Learning Management System, Classroom & Lab Technology, Multimedia Tools, Assessment Tools, Video and Web Conferencing

Web Conferencing

Room-based Video Conferencing Systems

Other

Maintenance Windows, ID Cards, Passport Pictures

Submit A Request

Walk-in: Science Center, Room 201

Phone: 404.270.5400 (x5400)

Email: stsservicedesk@spelman.edu

Faculty: For immediate assistance while class is in session, please dial x5400 (404.270.5400), Option 8

 

Software@Spelman