Our Value Statement – We are committed to service excellence and professionalism as we establish and sustain partnership with the people of our community. We strive to ensure consistency in our communication, our action, and our strategic focus on digitization and innovation.
Our Mission – To support the mission of Spelman College by delivering technology services, solutions and guidance.
Our Vision – To be an exemplary, service-oriented partner of the faculty, staff, students, and the community of Spelman College.
Enterprise Applications
What we do…
Administer and provide technical support for the following enterprise applications:
- Email & Collaboration Tools
- Banner [Enterprise Resource & Planning (ERP) and Student Information System (SIS)]
- Moodle (Learning Management System)
- ServiceDesk Plus
- Office 365
Enterprise Support Services
What we do…
Support and provide strategic solutions and services to the Spelman community that include:
- Service Desk & End-user Devicecs
- Network Access and Connectivity
- Telecommunications
- Server and Storage Management
- Technology Security, Compliance and Backup & Disaster Recovery
- Technology Asset Management (Software & Hardware)
- Classroom Technology
Enterprise Engagement
What we do…
Guide and support enterprise media services, instructional technology and design services; and engagement initiatives to improved process, communication, and services
Enterprise Media Services (A/V)
- Audio-Visual Services (Video Conferencing)
- Event Management
Instructional Technology & Design Services
- Instructional Technology & Design Services
- Active Learning Spaces (Design & Implementation)
- Faculty Technology Training (Academic Applications)
Enterprise Engagements
- Departmental Liaisons
- Technology Project Management
- STS Communications
- Technology Quotes (Software & Hardware)
Office of the CIO
What we do…
Provides central administrate support to the Spelman Technology Services Division
- Budget Administration
- Purchasing and Contract Management
- Division Initiatives & Activities
Current Projects
- 120 Day Technology Communication & Services Plan
- Ascending
- Banner to Cloud
- Business Process Reviews
- Banner Implementation of Prioritized Changes
- Banner 9 Upgrade
- Fusion (Remote Classroom A/V Management)
- Active Learning Spaces (8 New Spaces)
Upcoming Projects
- Technology Infrastructure Upgrades
- Managed Network Services
- Password Self-Service Relaunch
- Office 365 Relaunch
- Email Platform Change
- Lotus Workflow Apps Migration